Terms and Conditions of Website Use

Introduction

The following terms and conditions govern your use of the "Wahat Al Wadi" website and the terms of any purchases made through the online store. By accessing or registering on the website, you agree to these terms and conditions as well as the privacy and cookie policies.

Basic Use of the Website

  • The website is provided for personal use and free of charge under these terms and conditions.
  • By using the website, you agree to comply with these terms, including any legal documents or privacy policies.
  • Continued use of the website after any changes to the terms constitutes your acceptance of the revised terms.

Customer Registration

  • Customers must be over 18 years of age to register.
  • You must ensure that the details provided during registration are accurate and up-to-date.

Intellectual Property

  • The content of the website, including trademarks and databases, is protected by intellectual property rights.
  • You may not reproduce, distribute, or modify any content from the website for commercial purposes without prior written permission.
  • Any materials uploaded or shared by users may become the property of the website and used as deemed appropriate.

Restrictions

Users are prohibited from:

  • Interfering with the operation of the website or other users’ activities.
  • Uploading illegal, offensive, or misleading content.
  • Engaging in fraudulent activities or violating applicable laws.
  • Using the website for spam, phishing, or distributing viruses.

Delivery Terms

  • Delivery will be made to the address specified at checkout, subject to identity verification using a valid ID.
  • Delivery timelines depend on the product type and location.

Order Acceptance and Cancellations

  • The order is confirmed once you receive a confirmation email.
  • Orders may be canceled under specific conditions outlined in the refund and return policies.

Limitations of Liability

  • The company is not liable for any indirect or incidental losses due to delays, inaccuracies, or interruptions in service.
  • Responsibility is limited to the value of the products purchased.

Amendments to the Terms

  • The website reserves the right to update these terms at any time.
  • Customers will be notified of significant changes via email.

General Terms and Conditions

Introduction

The following terms and conditions govern your use of the "Wahat Al Wadi" website and store, as well as any purchases made through it. By using or registering on the website, you agree to comply with these terms, the privacy policy, and any other applicable guidelines.

Basic Usage of the Website

  • The website is provided for personal use and free of charge, subject to these terms and conditions.
  • By accessing or using the website, you agree to comply with these terms, including all related legal policies.
  • Continued use of the website after any amendments indicates acceptance of the updated terms.

Customer Registration

  • Customers must be over 18 years old to register.
  • All information provided during registration must be accurate, complete, and up to date.
  • You are responsible for maintaining the confidentiality of your password and account details.

Vendor Registration

  • Vendors must be legally registered entities with valid commercial licenses.
  • Additional requirements, such as identity verification and proof of authority, may apply to certain product categories.
  • The company reserves the right to reject or suspend vendor registrations at its discretion.

Intellectual Property

  • All content on the website, including text, images, trademarks, and databases, is protected by intellectual property laws.
  • Users are prohibited from reproducing, distributing, or modifying website content for commercial purposes without written permission.
  • Any materials submitted by users may become the property of the website.

Prohibited Activities

  • Interference with the website's operation or other users' activities.
  • Uploading illegal, offensive, or misleading content.
  • Engaging in fraudulent activities or violating applicable laws.
  • Using the website for spam, phishing, or distributing malicious software.
  • Manipulating product prices, interfering with other users' listings, or transferring accounts without permission.

Delivery Terms

  • Delivery is made to the specified address, subject to identity verification with valid documentation (e.g., Emirates ID, passport).
  • Delivery timelines depend on the product type and location.

Order Acceptance and Cancellations

  • Orders are confirmed only upon receiving a confirmation email.
  • The company reserves the right to reject or cancel orders under specific conditions, such as stock unavailability or payment issues.
  • Cancellation policies apply as per the refund and return guidelines.

Limitation of Liability

  • The company is not liable for indirect or incidental losses resulting from delays, inaccuracies, or interruptions in service.
  • Liability is limited to the value of the purchased product(s).

Amendments to Terms

  • The website reserves the right to update these terms at any time.
  • Users will be notified of significant changes via email or through an announcement on the website.

Data Privacy

  • User data will be handled in accordance with the privacy policy.
  • The website ensures the protection and confidentiality of customer information.